This Statement discloses the information practices for Hashtaag™’s and our affiliates’
Web sites, from what type of information about our Web sites’ users is gathered and
tracked, to how the information is used, shared or otherwise processed offline. It also
describes how cookies, web beacons and other technologies may be used in our
Software-as-a-Service (SaaS) offerings and software products.
From time to time, we may supplement this Statement with additional information
relating to a particular interaction we have with you.
Collection of Personal Information
You may choose to give us personal information directly in a variety of situations. For
example, you may want to give us your name and contact information to communicate
with you, to order a product, to process an order, to register for a service, to provide
you with a subscription, or to do business with us if you are a supplier or a business
partner. If you tell us that you do not want us to use your information to make further
contact with you beyond fulfilling your request, we will respect your wishes.
We may also collect information relating to your use of our Web sites and SaaS
offerings through the use of various technologies. For example, when you visit our Web
sites or access our SaaS offerings, we may log certain information that your browser
sends us, such as your IP address, browser type and language, access time, and
referring Web site addresses, and we may collect information about the pages you
view within our sites and other actions you take while visiting us. In addition, some of
our software products include technologies that allow Hashtaag™ to collect certain
information about product use. We may also use such technologies to determine
whether you've opened an e-mail or clicked on a link contained in an e-mail. Collecting
information in this manner allows us to collect statistics about the usage and effectiveness of our Web sites, our software products and our SaaS offerings, personalise your experience and tailor our interactions with you.
From time to time, we may also collect information that pertains to you indirectly
through other sources, such as list vendors. When we do so, we ask the vendors to
confirm that the information was legally acquired by the third party and that we have
the right to obtain it from them and use it.
The information that we collect, either directly or indirectly, may be combined to help
us improve its overall accuracy and completeness and to help us better tailor our
interactions with you.
Use of Personal Information
The following paragraphs describe in more detail how Hashtaag™ may use your
Fulfilling your Transaction Request
If you request something from Hashtaag™, for example, a product or service, a call
back, or specific marketing materials, we will use the information you provide to fulfil
your request. To help us do this, we may share information with others, for instance,
Hashtaag™'s business partners, financial institutions, shipping companies, or postal or
government authorities, such as Customs authorities, involved in fulfilment. In
connection with a transaction, we may also contact you as part of our customer
satisfaction surveys or for market research purposes.
Personalising your Experience on our Web Sites
We may use information we collect about you to provide you with a personalised
experience on our Web sites, such as providing you with content in which you may be
interested and making navigation on our sites easier.
We may use your personal information to support products or services you have
obtained from us, such as notifying you of a product update or fix.
We also provide “Live Chat” sessions on our Web sites to assist you while you’re
navigating through our sites; we will use personal information you provide via these
sessions in accordance with this Privacy Statement.
In the course of providing technical support to you, we may sometimes have incidental
access to data that you have provided to us or data that is located on your system.
This data may contain information about you, your organisation’s employees,
customers, partners, or suppliers. This Privacy Statement does not apply to our access
to or handling of this information; the conditions regarding the handling and processing
you and Hashtaag™
The information you provide to Hashtaag™, as well as the information we have
collected about you indirectly, may be used by Hashtaag™ for marketing purposes.
Before we do so, however, we will offer you the opportunity to choose whether or not
to have your information used in this way. You may at any time choose not to receive
marketing materials from us by following the unsubscribe instructions included in each
e-mail you may receive, by indicating so when we call you, or by contacting us directly
(please refer to “Privacy Questions and Access” below).
Some of our offerings may be co-branded, that is sponsored by both Hashtaag™ and
third parties. If you sign up for these offerings, be aware that your information may also
be collected by and shared with those third parties. We encourage you to familiarise
yourself with their privacy policies to gain an understanding of the manner in which
they will handle information about you.
If you choose to “Email This Page” to a friend or colleague, we will ask for their name
and e-mail address. We will automatically send a one-time e-mail sharing the page you
indicated, but will not use that information for other purposes.
In connection with a job application or inquiry, whether advertised on an Hashtaag™
Web site or otherwise, you may provide us with information about yourself, such as a
resume. We may use this information throughout Hashtaag™ in order to address your
inquiry or consider you for employment purposes. Unless you tell us not to do so, we
may keep the information for future consideration.
Monitoring or Recording of Calls, Chats and Other Interactions
Certain online transactions may involve you calling us or us calling you. They may also
involve online chats. Please be aware that it is Hashtaag™'s general practice to
monitor and in some cases record such interactions for staff training or quality
assurance purposes or to retain evidence of a particular transaction or interaction
Protect the Rights and Property of Hashtaag™ and Others
We may also use or share your information to protect the rights or property of
Hashtaag™, our business partners, suppliers, clients, or others when we have
reasonable grounds to believe that such rights or property have been or could be
affected. In addition, we reserve the right to disclose your personal information as
required by law and when we believe that disclosure is necessary to protect our rights,
or the rights of others, or to comply with a judicial proceeding, court order, or legal
process served on our Web sites.